FET Certificate: IT: Technical Support - ICT Worx
ICTWORX is a specialist ICT training & skills provider to corporations & government agencies, that empower their people with the enterprise technology skills required for a 21st century workplace.
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The Further Education and Training Certificate in Information Technology: Technical Support is designed as an entry-level qualification in the field of Computer Science and Information Technology, specifically into the field of Systems Support.

Learners completing this qualification will be able to understand computer industry concepts and be able to work in areas of IT with little technical complexity. Subject areas covered are hardware, software, electronics and network support on mainly (but not limited to) desktop and hand-held devices and local area networks.

SAQA ID: 78964

NQF Level 4

163 Credits

Programme Outline

• PC Technologies (A+ PREPARATION) CompTIA A+ 220-801 Exam Objectives Mapped to Chapters
• CompTIA A+ 220-802 Exam Objectives Mapped to Chapters
• Fundamentals (Refer to CAT)
• Network Technologies (N+ PREPARATION) CompTIA’s Network+ N10-006 Exam Objectives Mapped to Chapters

Workplace Learning
This programme includes a compulsory Workplace Learning component.Workplace learning provides important opportunities for professional and personal growth. It addresses specific competencies identified for the acquisition of the qualification, which relates to the development of skills that will make the learner employable and will assist in developing his/her personal skills.

Course accreditation/registration

MICT SETA has granted ICTWORX accreditation for this learning programme:

End User Computing.

Type of Programme

This is a full time, accredited NQF programme with MICT SETA


This is a 1 year programme.

Admission Requirements

Knowledge, comprehension and application of English language at NQF 3/Grade 11 or equivalent. Knowledge, comprehension and application of Mathematical Literacy at NQF 3/Grade 11 or equivalent.


Please contact us for pricing. All programmes are customizable

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