National Certificate: IT: Systems Support - ICT Worx
ICTWORX is a specialist ICT training & skills provider to corporations & government agencies, that empower their people with the enterprise technology skills required for a 21st century workplace.
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This programme is designed to develop learners with the competencies based on the skills profile for the system support career path.

Learners build on foundational technical skills acquired at NQF level 4, via the FETC:

IT Technical Support or equivalent. This qualification expands the following specialisation(s):
– Hardware and Infrastructure Support for personal computers
– Data Communication and Network Support
– Hardware and Infrastructure Support for office products, with further specialisation(s) into IT Support fields or in any other related markets

As a company you can claim back your skills development spend.

SAQA ID: 48573

NQF Level 5

147 Credits

Programme Outline

• Configuring Windows Server Active Directory (70-640)
• Configuring Windows Server Network Infrastructure (70-642)
• Windows Server Administration (70-646)
• Configuring Windows Server Applications Infrastructure (70-643)
• Windows Server Enterprise Administration (70- 647)
• Project + (PKO-003)

Workplace Learning
This programme includes a compulsory Workplace Learning component.Workplace learning provides important opportunities for professional and personal growth. It addresses specific competencies identified for the acquisition of the qualification, which relates to the development of skills that will make the learner employable and will assist in developing his/her personal skills.

Course accreditation/registration

MICT SETA has granted ICTWORX accreditation for this learning programme:

End User Computing.

Type of Programme

This is a full time, accredited NQF programme with MICT SETA


This is a 1 year programme.

Admission Requirements

Foundational skills in English and Mathematics at NQF level 4/Grade 12 or equivalent ability to use a personal computer competently.


Please contact us for pricing. All programmes are customizable

Do you need more info on this Course or would like to book your training?